Due to legal requirements, all postboxes must be verified with officially issued identification documents. The type of information we need depends on your postbox location and type. The system will always tell you if a verification is necessary (a box will appear on your screen, see image below) and what documents are required.
 


Under 'My Account' -> 'Postboxes', you can add and/or change the name and/or company name of the mail receiver. Here you can also see which postbox have been verified and which still need to be verified. The name written in the "Name" and/or "Company" box must always be verified. 


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When you click on 'verify now', you will be shown one or several of the following different types of verifications:

  

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For a postbox in Gurgaon however we require a few more documents. You will need to complete a personal identification and/or company verification, as well as 
signing the Terms & Conditions and sending in proof of your invoicing address.
 

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For more information on the duration of the verification process, please see the FAQ question How long does a verification process take? 
For the list of documents we accept, please see the FAQ question What IDs and company documents are accepted?

For step-by-step guides for types of verifications, please see the following links:


Personal identification MS / Company identification MS
USPS1583 / General CMRA 

T&C Contract and Proof of Address (Gurgaon)